CARE: Christian Action, Research and Education

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Engaging with the media

Communicating our opinions really does make a Christian difference.

The media impacts the whole of our society, with TV, film and radio, the press, advertising and social media all competing to educate, entertain and influence society.

We have a great opportunity to speak light and salt into the media world simply by getting in touch – commending what is good and sharing our concern about content we believe is inaccurate or inappropriate.

This Media Card has been designed to help us express our views directly to the people and organisations responsible.

Apparently, one individual letter, email or call to a media company is reckoned to represent the views of ten thousand other concerned listeners or viewers!

How to use this guide

Strike whilst the iron’s hot – don’t delay to comment

Use the links to email directly, or use online forms

If easier, use the phone numbers shown

Make clear, concise and courteous comments

Who to contact:

Regulators - whichever regulatory body is concerned

Media organisations - Producers, editors, duty officers or the Chief Executive or Chairman of the company

Your MP - at the House of Commons London SW1A 0AA or other elected representative if it is of major importance

What to say:

When phoning make notes first – all calls are logged

Give date/time/title of the programme or material and state what you liked or found offensive

If appropriate say who you are, for example parent, nurse, doctor or teacher

Offi­cial Regulators

Ofcom

Responsible for investigating complaints for all broadcasting and telecommunications.

PO Box 1285

Warrington

WA1 9GL

0300 123 3333

0300 123 2023 (Welsh)

(twitter logo) @Ofcom

ofcom.org.uk/complain-to-ofcom

The Advertising Standards Authority

Independent regulator for advertisements

Mid City Place

71 High Holborn

London

WC1V 6QT

020 7492 2222

(twitter logo) @ASA_UK

asa.uk/make-a-complain

The British Board of Film Classification

Classifies films released in the UK

3 Soho Square

London

W1D 3HD

020 7440 1570

(twitter logo) @BBFC

feedback@bbfc.co.uk

bbfc.co.uk/about-bbfc/contact-us/public-feedback


IPSO – Independent Press Standards Organisation

Regulator for most mainstream written press except the Observer and the Guardian, who have separate internal complaints systems.

Gate House

1 Farringdon Street

London

EC4 M7LG

0300 123 2220

(twitter logo) @IpsoNews

ipso.co.uk/make-a-complaint/complaints-form


IMPRESS – Independent Monitor for the Press

Regulates many independent media outlets online and offline

16-18 New Bridge Street

London

EC4V 6AG

020 3325 4288

(twitter logo) @impressproject

Impress.press/complaints


Parent Port

Convenient one-stop shop for feedback on content you consider unsuitable for children

(twitter logo) @ParentPort

parentport.org.uk/make-a-complaint

Tele­vi­sion and Radio Channels

BBC Complaints

PO Box 1922

Darlington

DL3 0UR

03700 100 222

(twitter logo) @BBC

bbc.co.uk/complaints

ITV - also covers UTV and STV

Viewer Services

Gas Street

Birmingham

B1 2JT

0844 881 4150

(twitter logo) @ITV

viewerservices@itv.com

itv.com/contactus

Channel 4

124 Horseferry Road

London

SW1P 2TX

020 7396 4444

(twitter logo) @Channel4

viewerenquiries@channel4.co.uk

channel4.com/4viewers/contact-us

Channel 5

17-29 Hawley Crescent
London
NW1 8TT

020 3580 3600

viewerenquiries@channel5.com

(twitter logo) @channel5_tv


S4C

Parc Tŷ Glas

Llanishen

Cardiff

CF14 5DU

gwifren@s4c.cymru

(twitter logo) @S4C

s4c.cymru/en/contact-us

Sky

Customer Complaints

PO Box 43

Livingstone

West Lothian

EH54 7DD

0344 241 0265

viewerR@sky.uk

(twitter logo) @SkyUK

contactus.sky.com/uk

Stream­ing services

Netlix: is based in the Netherlands and to make a complaint you need to contact them directly: https://help.netflix.com/en/

Amazon Prime: under it's 'Terms of use', Amazon say this: Explicit Content. By using the Service, you may encounter content that may be offensive, indecent or objectionable; this content may or may not be identified as having explicit language or other attributes. Nevertheless, you agree to use the Service at your sole risk, and Amazon has no liability to you for any content. Content types, genres, categories, and descriptions are provided for convenience, and Amazon does not guarantee their accuracy. However, you can still contact Amazon directly: https://www.amazon.co.uk/gp/he...

Disney +: contact Disney + directly - https://support.disney.com/hc/en-gb/articles/115003530446-What-can-I-do-if-I-want-to-make-a-complaint-

Now TV: https://help.nowtv.com/article...

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Seven Ways to Pray for the Media

Let’s pray for God’s kingdom to come and His will to be done throughout the media industry.

Find out more