FAQs

Your questions (FAQs) about Giving & Gift Aid answered.
(Please click on the appropriate question, to reveal the answer.)

How do I set up a Direct Debit or Standing Order to CARE?

To give regularly to CARE, please complete the Direct Debit form and post it to us via Freepost at: CARE, FREEPOST (WD 1079), LONDON, SW1P 3RF. Alternatively you can call us on 020 7233 0455 to set up a Direct Debit over the phone or to request a Direct Debit form to be sent to you in the post.  We will send you a confirmation of the Direct Debit at least 10 days before the first payment is made, so that you can check all the details are correct.

How do I amend my existing Direct Debit to CARE?

You can amend an existing Direct Debit by either e-mailing supporter.relations@care.org.uk or telephoning Supporter Services on 020 7233 0455 giving your name, postcode and change required.  We will send you a confirmation of this change so that you can check all the amended details are correct.

How do I amend my existing Standing Order to CARE?

To amend your Standing Order you will need to contact your bank.  CARE are not authorised to amend Standing Orders. If you currently give via Standing Order to CARE and could consider moving your regular giving across to a Direct Debit, we would very much appreciate it, as a Direct Debit is more efficient and cost-effective for CARE. Contact Supporter Services to do this: 0207 2330455 supporter.relations@care.org.uk

Does CARE have a preference for Direct Debit or Standing Order?

CARE has a preference for Direct Debits because the administration is more efficient.  The initialisation, amendment and cancellation processes can be completed much more quickly and efficiently (unless you operate internet banking) and the costs associated with transferring the funds are slightly lower.Contact Supporter Services to do this: 0207 2330455 supporter.relations@care.org.uk

Why does CARE encourage supporters to give by Direct Debit or Standing Order?

If you are able to give on a regular basis, we greatly appreciate it.  It is straightforward and convenient for you and it reduces the costs we have in processing gifts. Regular giving assists us greatly in effective planning. of CARE's activities.

How can I make a bank transfer?

Bank transfer is a cost-effective method of giving to CARE.  However, to enable us to identify your gift and ensure it is allocated correctly to your record, please request your reference number from Supporter Relations on 020 7233 0455 or by e-mailing supporter.relations@care.org.uk 

CARE’s bank details are: 

Account: 07181688
Sort code: 30-99-50

Can I send a cheque to CARE?

Cheques can be made out to 'CARE', and posted to CARE, 53 Romney Street, London SW1P 3RF

Can I give anonymously?

Yes, but we can only acknowledge the gift, claim Gift Aid and add it to your record if you give your name and postal address.  If you are concerned that by identifying yourself, you will receive unwanted mailings, please be assured that we do not give pass personal details to other organisations. Please contact Supporter Relations on 020 7233 0455 or by e-mailing supporter.relations@care.org.uk to discuss which mailings you would like to receive.

What are CARE's bank details?

CARE has a bank account for one-off donations and a separate one for regular gifts donations.

Bank account for regular payments:

Account no:   65413962
Sort code:      08-90-61

Bank account for one-off donations:
Account no:   07181688
Sort code:      30-99-50

To enable us to identify your gift and ensure it is allocated correctly to your record, please request your reference number from Supporter Relations by e-mailing supporter.relations@care.org.uk  or on 020 7233 0455.  If we are unable to link you to your gift we cannot reclaim tax paid on the donations, we would not be able to thank you for your donations and we would not be able to trace you, should a query arise.

What is Gift Aid?

The Gift Aid system allows CARE to reclaim from HMRC, the tax paid on a gift from a UK taxpayer. The reclaimed  tax is added  to the value of the gift, in simple terms it is an extra 25% on top of the donation.  For example, a UK tax payer giving £100 to CARE, enables CARE to reclaim £25 of tax paid.  If you make a Gift Aid Declaration to CARE, we can reclaim the tax on every gift you make while you are a UK taxpayer. To do so, just complete the Gift Aid Declaration Form and send it to: CARE, FREEPOST (WD 1079), LONDON, SW1P 3RF

 

Can you reclaim tax on all my gifts?

In order for the tax to be reclaimed, the gift must come from a source of income that has been taxed by income tax or capital gains tax. We cannot make a Gift Aid claim where inheritance tax has been paid.

How do I make a Gift Aid declaration to CARE?

If you are a UK taxpayer, you can make a Gift Aid Declaration to CARE by printing off a Gift Aid Declaration Form and posting it to: CARE, FREEPOST (WD 1079), LONDON, SW1P 3RF , or by completing the Gift Aid section when making a gift online. 

If a donor ceases to be tax payer, it is their responsibility to cancel the Declaration by informing CARE. The Declaration covers all your gifts to CARE in the future, while you remain a UK-taxpayer. The declaration also covers any gifts you have made to CARE in the previous 4 years, provided that you have been a UK-taxpayer throughout that period.

If I make a Gift Aid declaration today, can you claim the tax on gifts I have previously made to CARE?

Tax claims can be backdated to gifts received by CARE in the last 4 full financial years, plus the current financial year. If you have not been a taxpayer for the last 4 years, please indicate the date on which you started to pay tax when completing a Gift Aid Declaration form.

We are giving from a joint account. I am a taxpayer but my spouse is not. Can CARE still reclaim the tax?

Tax can be claimed on gifts from a joint account, where one of the couple is a taxpayer and the other is not. If the gift is coming from a joint bank account, only one Gift Aid Declaration (from one of the account holders) is needed to reclaim the tax.  If the gift is made by cheque, it can be signed by either account holder.

For CARE to reclaim Gift Aid, is there a minimum amount that I have to give? Do I have to commit to making regular gifts?

Unlike previous systems there is no minimum amount requirement and there is no need to commit to a set amount of giving over a specific period.

I pay tax at the Higher Rate. Can CARE reclaim all the tax on my gifts?

CARE can only reclaim tax at the basic rate for all supporters. For Higher rate taxpayer, there is a section on your tax return where you can reclaim the extra tax on your charitable donations.  You can also specify the charity(ies) that you would like to receive this extra refund.

I have recently stopped paying UK tax. What do I need to do to stop my Gift Aid declaration?

Just contact Supporter Relations on 0207 2330455 or supporter.relations@care.org.uk to stop your Gift Aid Declaration.